Billing, plans and cancelling

Plans

• To switch, press Switch to on another plan. The new plan starts when your current period ends, so you never pay twice.
• You cannot switch during a free period, while a cancellation is set, or while a code offer is running. Resume or wait, then switch.
• Yearly plans get an email from us 7 days before they renew.

Codes and inviting friends

• Got a code? Enter it under Have a code? or on the plan page. It can give free months or a discount.
• Refer a Friend (on the More page): your friend's first month is half price, and you get half off one month too.

Card, address and invoices

Press Manage card and invoices. It opens Stripe, where you can change your card and billing address and download invoices.

If a payment fails

• Stripe tries again by itself. You keep full access while it does.
• Update your card in Manage card and invoices to fix it faster.
• If it never works, the subscription ends. The dashboard then opens only the plan page and Data Export, so you can still take your data.

Cancel

1. Press Cancel subscription, near the bottom of the Subscription tab. Or go to lasaguasproductions.com/cancel-subscription. It works without logging in.
2. Fill in your name and email and confirm.
3. We email you a confirmation.

• You keep full access until the end of the period you paid for, and you are not charged again.
• Changed your mind? Press Resume my subscription before the end date.
• Your data stays. You can export it any time from Data Export.

30-day money-back guarantee

• For 30 days after your first subscription starts, you can get everything you paid back, no questions asked.
• Press Refund me and close my subscription. The box is at the bottom of the Subscription tab, and only shows while you are inside the 30 days.
• Your subscription ends straight away. Your data stays.
• Free months from a code do not extend the 30 days. In a free period, just cancel before it ends and you pay nothing.